Answered By: Your Library Team
Last Updated: Apr 11, 2017     Views: 48

See here for details of different Ebook suppliers and how to access content.

To access content 'Read online' is the preferred option.

Common problems

If you see the Add to queue icon - this is because some Dawsonera Ebooks can only be used by a certain number of people at a time (the number is set by the publisher) and that maximum figure has been reached.

You have two options to open them:      

  • Click on the clock icon and view the Ebook for a maximum of one hour only; OR
  • Click on the Add to queue button to be notified by email when the Ebook will be fully available without any time constraint (NB all Add to queue requests expire after 12 hours, but the corresponding Ebook should usually become available well before that eventuality).  An e-mail will be sent when the book is free. 

The most common problem is the PDF opening in a separate window in the foreground and displaying one page at a time. This can usually be solved by changing your browser settings to open PDFs with Adobe Acrobat within the browser window.

  • In Firefox go to Tools/Options/Application and then select Use Adobe Acrobat rather than Use Adobe Acrobat Reader DC (default).
  • Google Chrome has a built-in PDF viewer enabled by default. When you click a PDF link on the web, the file opens directly in your browser window. The following controls are available in the lower-right area of the browser window:

Dawsonera allows you to download to a PC, laptop or Apple/Android mobile device, but not to a Kindle or other proprietary Ebook reader. Users will be able to download Dawsonera Ebooks for a 48 hour period. However downloading offers only limited functionality so is useful only if you are going to be away from an internet connection for some time. 
 
You can access help accessing content in Dawsonera - (The Help tab within Dawsonera is extremely useful).