Answered By: Your Library Team
Last Updated: Nov 30, 2016     Views: 14

Sometimes EndNote needs to re-verify your student credentials. To fix:

1. Go to the university website and Log in to MUSE

2. Connect to Web of Science by searching for it in StarPlus or http://www.sheffield.ac.uk/library/cdfiles/wos 

3. Once in Web of Science, click on the EndNote link at the top of the screen and access your EndNote account

4. This should now fix things. You can check your account status in EndNote Online by selecting Options > Account Information

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