Answered By: Your Library Team
Last Updated: Jul 04, 2017     Views: 190

When the Library has obtained the item, an email will be sent to you stating the last day to which the item will be kept for you. Please check your email regularly as the item will be reshelved if you fail to collect by the date on your notification letter.  Items are available for collection for two working days after you receive your email until they are removed.  Items in heavy demand are frequently requested by more than one customer.  In this case, it may be possible that the item is issued for a shorter period and renewals are not possible.

Please collect reservations in staffed hours (except the Information Commons and Diamond which are 24 hour buildings) from the following pick up locations:

Western Bank Library - Information Desk Level 5
Information Commons - Self-service area on Level 0
The Diamond - Library Connect area on the ground floor
Health Sciences Library, Royal Hallamshire Hospital - Information Desk
Health Sciences Library, Northern General Hospital - Information Desk

Delayed in picking up your request?


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