Answered By: Your Library Team
Last Updated: Sep 06, 2018     Views: 106

If you experience problems accessing an eBook such as blank pages or access to the opening page only check the following:

Adobe Digital Editions

Many eBooks open in Adobe Digital Editions within the browser window.  You will need to install this in your default settings.

Make sure that in Adobe Digital Editions 'display PDF in browser' is set. To check your settings, open Adobe Digital Editions, select Edit, Preferences, Internet and the 'display PDF in browser' should be ticked.  Your browser must be set to open content in Adobe as a default setting.  

Kindle

Most of our eBooks cannot be transferred or read on a Kindle because of the digital rights software associated with them by the publisher.  We buy our eBooks from different suppliers for multiple use.

Add to Queue icon

If you see this icon it is because some eBooks can only be used by a certain number of people at a time (the number is set by the publisher) and that maximum figure has been reached. See here for options on how to use this function.