Answered By: Your Library Team
Last Updated: Jun 21, 2018     Views: 101

When you collect your library membership (external borrower) card, you will be asked to supply a password which enables you to log onto StarPlus

You can then see your library account, request items, etc. The password should contain at least 8 characters including a capital letter and a number. 

This will be entered onto your library record. Following this, staff will then be unable to view it and so cannot tell you the password, and if you forget it you will be asked to provide a new password instead.
You should do this in person at the information desk, at Western Bank Library, or the Health Sciences Library at the Royal Hallamshire, during staffed hours.
If you are having difficulty, please contact the Helpdesk