Answered By: Your Library Team
Last Updated: Jul 16, 2018     Views: 0

If more than one person has requested a book then a queue will form for the book. You can tell if there is already a request on a book when searching on StarPlus by looking at the availability row.

 

 

Once you have placed your request, you can then see your position in the queue by checking the status of your request after you have logged on to your library account. Your position will display as in the image below - Place in queue is: 1 means that you are at the front of the queue.

 

 

If a book shows as 'in transit' on StarPlus and the status of the reservation on your library account just says In Process then the book is being delivered to the site that you asked to collect it from.