Answered By: Your Library Team Last Updated: Sep 17, 2018 Views: 81
If you have found an item you need in StarPlus, and it isn't on loan, always check the shelves, this is much quicker than requesting it.
If the item is on loan please place a request and we will email you when it is available to collect.
- It is always quicker to go to the shelf when StarPlus indicates "item in place" rather than making a request.
- Requests placed on items from Western Bank Library will only be available to collect from there, thereby making Western Bank Library items even quicker to obtain. We have also enabled requests to be collected out of staffed hours on a self service basis. The self service collection point will be behind the level 5 Information Desk from Monday 17th September 2018
- Returning items to the site where they were borrowed means they will be returned to the shelves and back into circulation as quickly as possible.
- There may be a queue for the requested item which may cause a slight delay.