Answered By: Your Library Team
Last Updated: Sep 17, 2018     Views: 176

If you have found an item you need in StarPlus, and it isn't on loan, always check the shelvesthis is much quicker than requesting it.

If the item is on loan please place a request  and we will email you when it is available to collect.  

Please note:

  • It is always quicker to go to the shelf  when StarPlus indicates "item in place" rather than making a request. 
  • To get your request as quickly as possible from other library sites choose the home site of the item as the collection point.
  • Requests placed on items from Western Bank Library will only be available to collect from there, thereby making Western Bank Library items even quicker to obtain. We have also enabled requests to be collected out of staffed hours on a self service basis. The self service collection point will be behind the level 5 Information Desk from Monday 17th September 2018
  • Returning items to the site where they were borrowed means they will be returned to the shelves and back into circulation as quickly as possible.
  • There may be a queue for the requested item which may cause a slight delay.

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