Answered By: Your Library Team
Last Updated: Nov 30, 2022     Views: 136

IT Services was formerly known as CiCS. 

TechBar is a new service offering face-to-face IT support. You can find the TechBar in the Information Commons (Level 1, Monday to Friday 09:00 - 17:00) and the Students' Union foyer (Monday to Friday 09:30 - 16:00).

The TechBar will offer a range of services, including:

  • A walk-up service
  • Personalised IT services
  • Expert IT advice and guidance
  • IT workshops and demonstrations led by IT Services - these will be advertised when available.

IT Services obviously provide much more support, help and services within the University and all of their services can be found on IT Services webpages. 

If you have issues logging into MUSE, or with using the MFA (Multi-Factor Authentication) service, The IT Service Desk can be contacted by telephoning 0114 222 1111 (21111 internally) or use their IT Support request form.