Answered By: Your Library Team
Last Updated: Aug 30, 2018     Views: 122

If you receive an invoice from the library you will need to pay it via the Finance Department as it is a University debt.  

If you are able to return the items, please bring them to the library as soon as possible.  The replacement cost(s) will be waived provided that a replacement copy has not been ordered. Library staff will notify University Credit Control of any revised charge so that part-payment can be made. 

Your library account will be suspended until the invoice is paid and/or the items returned.  Please bring your receipt to the library so that your borrower account can be re-instated.  If you have any problems, please email library@sheffield.ac.uk so that alternative arrangements can be explored.

Please note we do not accept purchased copies of books as we use a specialist supplier for replacements.

Please make sure you have your Ucard details and your invoice number: 

You can pay your invoice several ways:

  • To make a payment online by credit/ debit card visit www.shef.ac.uk/payments
  • Over the phone by calling Finance on 0114 222 4868 - please have your UCard number and credit/ debit card details ready.
  • Pay in person by visiting the finance department.

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