Answered By: Your Library Team
Last Updated: Jul 23, 2018     Views: 48

Sometimes EndNote Online needs to re-verify your student credentials. To fix:

1. Go to the university website and log in to MUSE

2. Connect to Web of Science by searching for it in StarPlus or click here

3. Once in Web of Science, click on the EndNote link at the top of the screen and access your EndNote account

4. This should now fix things. You can check your account status in EndNote Online by selecting Options > Subscription

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If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Have you included full item details, title, author, year, volume, page numbers etc as this will help us to resolve your query


Accessing an ejournal article or ebook?

  • Check that the library has access to the year that you are looking for.

  • Check if the electronic resource offers full-text or abstracts only.

  • Check the eResources Service Indicators to see if any known problems exist.

  • Check that the ebook isn’t a Review

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