Answered By: Your Library Team
Last Updated: Aug 17, 2018     Views: 292

STH & external members

If you have an external or STH membership card you can access StarPlus via and select StarPlus from the left hand menu, then use the 'Log In' option of the the StarPlus screen as shown below.  

The screen below will be displayed. Click on the 'non-University members' tab. You will have received a library card with a UCard number and a password when you collected your card, and can log in with these details.

If you do not know your password you will need to provide a new password at the information desk at either Western Bank Library or the Royal Hallamshire Health Sciences Library. Please contact the Helpdesk if you want to request a book in the meantime, or if you have any questions about your library account.

If you are a visitor with no membership you can still search StarPlus for resources although you will not be able to view availability. 

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Electronic access help

If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Have you included full item details, title, author, year, volume, page numbers etc as this will help us to resolve your query


Accessing an ejournal article or ebook?

  • Check that the library has access to the year that you are looking for.

  • Check if the electronic resource offers full-text or abstracts only.

  • Check the eResources Service Indicators to see if any known problems exist.

  • Check that the ebook isn’t a Review

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