Answered By: Your Library Team
Last Updated: Sep 25, 2018     Views: 353

When the library has obtained the item, an email will be sent to you stating the last day to which the item will be kept for you. Please check your email regularly as the item will be reshelved if you fail to collect by the date on your notification letter.  

Items are available for collection for two working days after you receive your email.  Items in heavy demand are frequently requested by more than one user.  In this case, it may be that the item is issued for a shorter period and renewals are not possible.

Please collect requests as soon as possible from your selected pick-up location:

Western Bank Library - Information Desk on Level 5
Information Commons - Self-service area on Level 0
The Diamond - MindSphere self-service area on the ground floor
Health Sciences library, Royal Hallamshire Hospital - Information Desk
Health Sciences library, Northern General Hospital - Information Desk

You will need your UCard and PIN to collect requests from self-service areas. You can find out your library PIN here.

Delayed in picking up your request?

Related Topics

Contacting Library Help

Submit your Question
Your Info
Fields marked with * are required.