Answered By: Your Library Team
Last Updated: Jan 23, 2022     Views: 457

When your request is ready to be picked up you will be sent an email letting you know the last day that the item will be kept for you. Please check your email regularly as the book will be reshelved if you fail to collect by the date on your notification letter.  

Items are available for collection for two working days after you receive your email.  Items in heavy demand are frequently requested by more than one user.  In this case, it may be that the item is issued for a shorter period and renewals are not possible.

Please collect requests as soon as possible from your selected pick-up location:

Western Bank Library - Self-service requests pickup area on Level 5.
Information Commons - Self-service requests pickup area on Level 0.
Health Sciences Library, Royal Hallamshire Hospital - Self-service requests pickup area, opposite the Information Desk.
Health Sciences Library, Northern General Hospital - Self-service requests pickup area, opposite the Information Desk.

You will need your UCard to collect requests from self-service areas.