Answered By: Your Library Team
Last Updated: Oct 02, 2018     Views: 2

  • If the item is on loan for more than two weeks, we will recall it by a revised date and advise you when the item is ready to collect.
  • Items on loan for two weeks or less will still be due for return on their original due date.  However, the current borrower will be unable to renew the item.
  • In a small number of cases items are not found and you will be advised of alternative solutions.

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If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Have you included full item details, title, author, year, volume, page numbers etc as this will help us to resolve your query

 

Accessing an ejournal article or ebook?

  • Check that the library has access to the year that you are looking for.

  • Check if the electronic resource offers full-text or abstracts only.

  • Check the eResources Service Indicators to see if any known problems exist.

  • Check that the ebook isn’t a Review

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