Answered By: Your Library Team
Last Updated: Sep 06, 2018     Views: 280

If you are coming to collect lost property, please bring ID as you must sign in the lost property book when you collect your belongings.  If the site is closed please contact the with details of the lost item and we will get back to you as soon as possible.  

Handy Tip: If your property has your username on it, we can let you know it has been found! This is especially useful with USB sticks.

Details of site opening times and telephone numbers

Information Commons - All lost property and items found should be handed in to the concierges on the Welcome Desk on Level 0.  The desk is staffed 24 hours a day, so if you lose something please ask the concierges if it has been handed in or telephone 0114 222 3989.

Western Bank Library - All lost property should be handed into the information desk on Level 5. The desk is staffed from 9am until 7pm Monday to Thursday, 10am to 7pm on Fridays, and 12pm to 6pm at weekends.

Royal Hallamshire Hospital - All lost property should be handed into the information desk by the library entrance doors. The desk is staffed from 9am until 5pm Monday to Thursday, 10am to 5pm on Fridays.

The Diamond - Lost property is kept at the Ground Floor building reception. If anything is handed in on the upper floors of the building we will take it down to them. If you find anything, or have lost anything, please ask at this desk. It is open 24/7 or alternatively you can call the concierges on 0114 222 9134.

Contacting Library Help

Submit your Question

Electronic access help

If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Have you included full item details, title, author, year, volume, page numbers etc as this will help us to resolve your query


Accessing an ejournal article or ebook?

  • Check that the library has access to the year that you are looking for.

  • Check if the electronic resource offers full-text or abstracts only.

  • Check the eResources Service Indicators to see if any known problems exist.

  • Check that the ebook isn’t a Review

Your Info
Fields marked with * are required.