Answered By: Your Library Team
Last Updated: Aug 17, 2018     Views: 121

It is important to ensure that you have no books on your account and that all University debts are cleared before you graduate.

You can check your library account by signing into StarPlus to see if you have any books to return.

It is possible to return books via post if you are unable to do this in person. If you have any charges on your account, you will see this in the 'Charges' section in your myLibrary account where you can also pay the outstanding amount.

The library staff are happy to help and you can talk to us should you have any concerns about outstanding books that you have on loan. You can do this in person at any library information desks or by emailing us at library@sheffield.ac.uk

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Electronic access help

If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Have you included full item details, title, author, year, volume, page numbers etc as this will help us to resolve your query

 

Accessing an ejournal article or ebook?

  • Check that the library has access to the year that you are looking for.

  • Check if the electronic resource offers full-text or abstracts only.

  • Check the eResources Service Indicators to see if any known problems exist.

  • Check that the ebook isn’t a Review

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