Answered By: Your Library Team Last Updated: Apr 27, 2017 Views: 92
The British library will send an email containing the link to your document and instructions for opening it.
To open the document your PC must have FileOpen software installed on it.
Your computer will also need to have Adobe Reader (version 4 or later). This is already installed on all University PCs.
If you are having problems downloading a document a member of the Interlibrary Request Team can print a copy for you. You will need to send them the original email from the British library. Please ask a member of staff at the Western Bank Library for more help or email firstname.lastname@example.org who can request for the item to be sent in a different format.