Answered By: Your Library Team
Last Updated: Aug 24, 2018     Views: 77

Our IT service, CiCS (Corporate Information & Computing Services) provides a range of software free, or at discounted prices, to students, staff and departments. Licensing and access to the software varies for each product. There is a list which indicates which software is available to staff and students on both personal devices and University Managed Desktops.

General software including Word, Excel, Access and PowerPoint is already available in the Start menu of all managed desktops. If the academic software you require is not in the Start menu you may need to install it from the Software Center.

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If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Have you included full item details, title, author, year, volume, page numbers etc as this will help us to resolve your query

 

Accessing an ejournal article or ebook?

  • Check that the library has access to the year that you are looking for.

  • Check if the electronic resource offers full-text or abstracts only.

  • Check the eResources Service Indicators to see if any known problems exist.

  • Check that the ebook isn’t a Review

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