Answered By: Your Library Team
Last Updated: Jul 13, 2017     Views: 103

If you receive an invoice from the Library you will need to pay it via the Finance Department as it is a University debt.  

If you are able to return the items, please bring them to the Library as soon as possible.  The replacement cost(s) will be waived provided that a replacement copy has not been ordered.  Library staff will notify University Credit Control of any revised charge so that part-payment can be made. 

Your Library account will be suspended until the invoice is paid and/or the items returned.  Please bring your receipt to the Library so that your borrower account can be re-instated.  If you have any problems, please email phone on 0114 222 7200 so that alternative arrangements can be explored.

Please note we do not accept purchased copies of books as we use a specialist supplier for replacements.

Please make sure you have your Ucard details and your invoice number: 

You can pay your invoice several ways:

  • To make a payment online by credit/ debit card visit
  • Over the phone by calling Finance on 0114 222 4868 - please have your UCard number and credit/ debit card details ready.
  • Pay in person by visiting the finance department.

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