Answered By: Your Library Team
Last Updated: Jul 17, 2018     Views: 467

Prices

External customers will be charged and payment must be made before the request is processed.  Please note, the British library is the main supplier for our interlibrary requests and most of the following charges are set by them and are only passed on to our users at cost.  Payment can be made by credit and debit card. For any queries contact ilr@sheffield.ac.uk

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Electronic access help

If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Have you included full item details, title, author, year, volume, page numbers etc as this will help us to resolve your query

 

Accessing an ejournal article or ebook?

  • Check that the library has access to the year that you are looking for.

  • Check if the electronic resource offers full-text or abstracts only.

  • Check the eResources Service Indicators to see if any known problems exist.

  • Check that the ebook isn’t a Review

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