Answered By: Your Library Team
Last Updated: Mar 05, 2018     Views: 284

When the library has obtained the item, an email will be sent to you stating the last day to which the item will be kept for you. Please check your email regularly as the item will be reshelved if you fail to collect by the date on your notification letter.  

Items are available for collection for two working days after you receive your email.  Items in heavy demand are frequently requested by more than one user.  In this case, it may be that the item is issued for a shorter period and renewals are not possible.

Please collect requests in staffed hours (except the Information Commons and Diamond which are 24 hour buildings) from the following pick-up locations:

Western Bank Library - Information Desk on Level 5
Information Commons - Self-service area on Level 0
The Diamond - MindSphere area on the ground floor
Health Sciences library, Royal Hallamshire Hospital - Information Desk
Health Sciences library, Northern General Hospital - Information Desk

Delayed in picking up your request?


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