Q. How do I know my password for StarPlus if I am not a University member?

Answer

When you collect your library membership (external borrower) card, you will be asked to supply a password which enables you to log in to StarPlus. You can then view your library account online to check due dates for loaned items and request books, for example.

Your password is entered onto your library record when it is set up but, following this, staff will then be unable to view it and so cannot tell you the password. If you forget it please contact us on Live Chat or email us at library@sheffield.ac.uk and we can email you a reset link. Alternatively, you can change it in person at Western Bank Library or the Health Sciences Library (Royal Hallamshire), during staffed hours.
  • Last Updated Dec 09, 2019
  • Views 137
  • Answered By Alison Morton

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