Answered By: Your Library Team
Last Updated: Apr 27, 2017     Views: 78

You will need to check your email inbox regularly. Electronic articles from the British library will be sent from so they can easily identified.
FileOpen (SED - Secure Electronic Delivery) is the way the British library sends electronic articles to customers. 
More information about FileOpen can also be found from the British library website.


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Electronic access help

If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Have you included full item details, title, author, year, volume, page numbers etc as this will help us to resolve your query


Accessing an ejournal article or ebook?

  • Check that the library has access to the year that you are looking for.

  • Check if the electronic resource offers full-text or abstracts only.

  • Check the eResources Service Indicators to see if any known problems exist.

  • Check that the ebook isn’t a Review

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